Microsoft Information Links

I worked at Microsoft for 2 years, from February of 1999 to February of 2001.  Ultimately, I fell "victim" to the "rank and yank" system that the company uses, but was no victim.  The job that I performed at Microsoft (Technical Account Manager in Premier Support Services) was a bad fit for me.  I came to Microsoft from Compaq having previously been very hands on and technical, most recently as an Exchange Consultant.  A TAM needs to understand technology but not be hands-on - that's what product support professionals are for.  After a while of trying to stretch into a different mode of thinking (customer service through frequent contact and engagement of others), I found myself yearning to be able to solve the problems myself, while at the same time being able to move upward.  Unfortunately, I trapped myself into the job, waiting too long to move.  Once you've received a string of negative (or in my case average) reviews, you can no longer move within the company.  That left me the unpleasant choice of trying to get better at something I didn't enjoy doing, or trying to find a better fit outside Microsoft.  I chose the latter, which proved to be full of pitfalls of its own.

Understand that I loved working for Microsoft.  Its a terrific company for technologists, and one of the best in the world in my opinion.